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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fran Rigi

January 20, 2026

5  out of  5
rating by Fran Rigi
"Great customer service and great rates! Sima at State Farm Insurance was very helpful and made the whole process easy. She found me a better rate, which made switching from my old insurance company simple. I highly recommend Sima and State Farm Insurance."
We responded:
"Thanks for the great review! Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon."
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Fran Rigi

January 20, 2026

5  out of  5
rating by Fran Rigi
"Outstanding customer service and excellent rates! The agent who helped me was professional, responsive, and truly went above and beyond to help me. She offered me a great rate that made switching from my previous insurance company an easy decision. I highly recommend them to anyone looking for reliable coverage and top-notch service."
We responded:
"We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. See you next time!"
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Soraya Bolouritabar

January 17, 2026

5  out of  5
rating by Soraya Bolouritabar
"Ms Mozaffari is the one of supportive and passionate human beings who understands and cares about her clients needs. Her staff are well trained and knowledgeable specially Ms Nasim who usually I talk with her about our concerns is very kind and professional. My family and I are very grateful to have their support and understanding. More power to you guys"
We responded:
"Soraya, Thanks for the great review! We're honored to have amazing customers like you! It's great to know that we were able to provide you with the highest levels of service. We're here for you anytime!"
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Ali Ghorbani

December 30, 2025

1  out of  5
rating by Ali Ghorbani
"If you are considering signing an insurance policy with Ms. Sima Mozaffari, please proceed with extreme caution and make sure to read the contract line by line yourself. Based on our personal experience, when you ask her to explain the policy, she focuses only on the positive aspects and does not clearly disclose important negative terms. Several years ago, she took advantage of our trust and personal relationship and encouraged us to purchase a life insurance policy through her. What she failed to disclose was that if we ever decided to cancel the policy, approximately 70% of the total amount paid up to that point would not be refunded. We only discovered this critical information after it was too late. This was a very costly and disappointing experience for us. I strongly recommend that anyone considering working with this agent not rely solely on verbal explanations, and instead carefully review all written terms or consult an independent professional before signing anything."
We responded:
"Thank you, Ali!"
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Athena Shayan

December 24, 2025

5  out of  5
rating by Athena Shayan
"We’ve had a wonderful experience working with Sima and her team. She is knowledgeable and always makes sure that both my mom and I have coverage that truly fits our needs. Nasim has also been very helpful and responsive, and we truly appreciate her support as well. The entire team is professional, thorough, and always happy to answer our questions. We highly recommend them."
We responded:
"Hey Athena, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! "
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Kiana Khoshechin

December 24, 2025

5  out of  5
rating by Kiana Khoshechin
"I am very satisfied with the services and responsiveness of Ms. Sima Mozafari."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm Insurance Agency in Laguna Hills. If you ever have any questions or need assistance, we’re here to help!"
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Sarah Baqeri

December 24, 2025

5  out of  5
rating by Sarah Baqeri
"Nasim is an outstanding insurance agent. She is extremely professional, knowledgeable, and genuinely cares about her clients. She always follows up promptly, explains options clearly, and gives thoughtful, honest advice tailored to my needs. Working with her has made the entire process stress-free, and I always feel confident knowing she’s looking out for my best interests. I highly recommend Nasim to anyone looking for a reliable and attentive insurance agent."
We responded:
"We’re honored by your positive feedback, Sarah! We look forward to continuing to provide you with remarkable service. Nasim is a valuable asset on my team, and I appreciate your feedback! If there is anything else we can do for your insurance needs, just let us know."
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Jila K

December 24, 2025

5  out of  5
rating by Jila K
"Nasim and Sima are the best, kind and professional.thank you for your all support."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office in Laguna Hills. If you ever need any insurance assistance in the future, please don’t hesitate to reach out. We are here to help!"
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sina sania

December 20, 2025

5  out of  5
rating by sina sania
"This was my first time visiting Sima Mozaffari’s insurance office. Sima treated me very kindly, professionally, and patiently. She spent a considerable amount of time explaining all the details related to my car insurance. The information she provided was very useful and necessary, and the insurance quote she prepared was very reasonable and cost-effective. I will definitely consult with her and arrange my other insurance needs as well."
We responded:
"We appreciate your review, Sina! We are delighted to know you had a great experience with our State Farm office in Laguna Hills. Thanks for stopping by our office and letting us assist you with your auto insurance! Your kind words mean a lot to us!"
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Parsa Sedaghat Kaboli

December 18, 2025

5  out of  5
rating by Parsa Sedaghat Kaboli
"Great communication"
We responded:
"Thank you for your 5-star review! We appreciate your business and feedback!"
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roya ghasemi

December 12, 2025

5  out of  5
rating by roya ghasemi
"I was very satisfied with her help. She was very professional and patient."
We responded:
"Thank you for taking the time to share your thoughts, Roya! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any insurance questions or need assistance, we’re here to help!"
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Ghazal Shoaee

December 9, 2025

5  out of  5
rating by Ghazal Shoaee
"“I had an amazing experience with Life Insurance from Sima and her team, especially Nasim. They are incredibly caring, patient, and kind. They took the time to thoroughly explain everything, and their professionalism truly stood out. I highly recommend them!”"
We responded:
"Thank you for taking the time to share your thoughts, Ghazal! We’re glad to know you’re satisfied with the service at our State Farm office. We're honored to have amazing customers like you and your lovely family!"
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Faegheh Ayoubi

November 24, 2025

5  out of  5
rating by Faegheh Ayoubi
"Ms. Nasim is a very respectful and nice lady. Thank you for your guidance."
We responded:
"Thank you for your 5-star review! We're glad Nasim has been able to assist you with your auto insurance needs! "
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azarakhsh hayati

October 30, 2025

5  out of  5
rating by azarakhsh hayati
"تجربه خوبی بود برای ما که تازه آمدیم بهترین انتخاب رو بر اساس سوابق و شرایط بهمون پیشنهاد دادن متشکرم "It was a good experience for us as newcomers; they suggested the best choice based on our background and situation. Thank you.""
We responded:
"Thanks for the 5 star review! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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AMIR HOSSEIN

October 30, 2025

5  out of  5
rating by AMIR HOSSEIN
"یک تجربه عالی با مشاوران حرفه‌ای که بهترین انتخاب رو براتون انجام میدن متشکرم بایت رفتار حرفه‌ای موفق باشید. An excellent experience with professional consultants who help you make the best choice. Thank you for your professionalism — wishing you continued success! 🌟"
We responded:
"Thank you for taking the time to share your thoughts, Amir! We’re glad to know you’re satisfied with the service at our State Farm office in Mission Viejo. If you ever have any questions or need assistance, we’re here to help!"
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Kimia Taghipour

October 14, 2025

5  out of  5
rating by Kimia Taghipour
"Thank you Ms. nasim!"
We responded:
"We appreciate your review, Kimia! We are delighted to know you had a great experience with our State Farm office in Mission Viejo. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mina Effati

October 13, 2025

5  out of  5
rating by Mina Effati
"I had a great experience with Sima State Farm Agency, especially thanks to Nasim for her amazing help. She was so kind, patient, and explained everything clearly. I really appreciated her support and professionalism. Highly recommended for anyone looking for excellent customer service!"
We responded:
"We’re honored by your positive feedback with Nasim and our agency! We look forward to continuing to provide you with great customer service, Mina! If there is anything else we can do for your insurance needs, just let us know!"
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Niki

October 2, 2025

5  out of  5
rating by Niki
"I had a good experience working with them specifically Nasim is one of the best She is professional and very helpful also she is patient and she answer all my questions and helped me alot🌹"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amin Ghasemian

October 2, 2025

5  out of  5
rating by Amin Ghasemian
"Great experience with Sima's agency and her team. Highly recommend."
We responded:
"We’re honored by your positive feedback, Amin! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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mehdi toorani

September 12, 2025

5  out of  5
rating by mehdi toorani
"The follow-up and information provided was excellent. I chose this insurance and my expert was Ms. Nasim, who is no better than her, very knowledgeable and has continuous follow-up. Thanks to the management of the company, Ms. Sima Mozaffari.🙏🙏💙"
We responded:
"Thank you for reviewing our State Farm office, Mehdi! We’re thrilled to know you had a positive experience with Nasim; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sepehr Davoodpoor

August 21, 2025

5  out of  5
rating by Sepehr Davoodpoor
"Great service"
We responded:
"Thank you for taking the time to share your thoughts, Sepehr! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Hoochi Jalali

July 29, 2025

5  out of  5
rating by Hoochi Jalali
"I’m truly grateful to the management team, and especially to Ms. Nasim. She was incredibly warm, friendly, and professional throughout the entire process. She provided me with clear, detailed explanations about the insurance options, which helped me make the best possible decision. Five stars are well deserved! ⭐⭐⭐⭐⭐"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Myra Cruz

July 26, 2025

5  out of  5
rating by Myra Cruz
"Great Customer Service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jose Ramirez

July 24, 2025

5  out of  5
rating by Jose Ramirez
"Best rate , great customer services Erick is amazing help , Thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Abdul Wali Waziri

June 27, 2025

5  out of  5
rating by Abdul Wali Waziri
"That's great"
We responded:
"Thank you for your 5-star review, Mr. Waziri! My State Farm team and I are happy to be your good neighbor!"